Privacy Policy

Data Protection Policy
The security and privacy of your personal data is a high priority for us. Please read these terms and the relevant company policy on this in order to find out about our privacy practices. By contacting us, you unconditionally accept the practices described in this Privacy Policy.

General information

This Privacy Policy has been created in accordance with the provisions of Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data. Through this Privacy Policy, we inform you what information (hereinafter "personal data") we may collect from you, what it will be used for, who we will share this information with, and what security procedures we have in place to protect your personal data. Personal data means information that can be linked to a specific individual, such as name, address, telephone number or email address. The information collected is controlled by INTELLIGENT MEDICAL (hereinafter "we" and "us"), based in Athens, Greece.
When you contact us through our Website, it is a prerequisite that we collect your personal data. Your personal data are collected with your explicit consent for specified, explicit and legitimate purposes and shall not be further processed in a manner incompatible with those purposes (Article 5(1b) of Regulation (EU) 2016/679). In this relationship in which you are the Data Subject, our Company acts either as the Controller of your Personal Data or as the Processor (Article 4 of Regulation (EU) 2016/679).

Personal Data we collect and how we collect it

Although in some cases we will ask you to provide us with your personal data (and we will make it clear to you exactly what we need from you at that time), you can still visit many pages on our website without having to provide us with any information relating to your personal data.

We may collect your personal data in the following cases:

When you contact our office or our customer service staff: When you contact us by email, telephone or post, for example, you will be asked to provide us with your personal information such as name, email address etc. and we may also ask you for data relating to your health condition if necessary.
When an order is placed from our online store you will be asked for your personal information to complete your order.
When a surgical operation related to our products is performed we collect your personal data with your consent so that we can provide you with the necessary technological support.
By using data collection tools when you visit our website: In addition to the information you voluntarily provide to us, certain information is automatically collected when you visit our website through data tracking technologies that we may use from time to time, such as cookies. Cookies, each time you visit our website, collect information from your computer, including technical information such as your IP (internet protocol) address, your operating system, your browser type and version, your referring website, as well as information the products you have seen/looked at and your activity on our website.
If you are a wireless network user and access the Internet through your mobile phone or other devices, you should contact your service provider to find out if they collect personal information about you.

Cookies Policy

In accordance with EU Directive 2009/136/CE, we would like to inform you that our website accepts the use of "cookies" in order to clarify how users have reached our website and to identify recurring patterns of general use once the user is on our site. Cookies are messages that the web server passes to your web browser when you visit web pages. Your browser stores each message in a small file, which will give us information about your last visit to our website. This information is collected and analyzed in aggregate in order to improve the functionality, content and overall appearance of our website. Most browsers automatically accept the use of cookies, but you can always, by changing the settings on your computer, choose not to accept cookies, or be prompted to accept each cookie, but this will limit the range of features available to you on the website.

How we use your information

We will use your information for the following general purposes, provided you have given us your explicit consent:

- To respond to your queries: In order to process your request, a member of our customer service department may contact you by email, telephone, or otherwise. We may also use your contact information to respond to suggestions you may send us (for example, about our website and products).
- To improve your experience on our website and to provide you with information about products, special offers and promotions.We use the information collected from the persistent cookie file on your computer (see Cookies Policy), together with other personal information you provide to us, to create a more functional website by evaluating the content and traffic to that page. We use this information to provide you with a personalized experience, to allow you to navigate our site with ease, and to display specific products and services that we believe may be of interest to you. We may also send you newsletters which we believe are relevant to you and which you have agreed to receive. You may at any time change your preferences regarding the above methods of communication by contacting us (see Contact Us for questions or comments,) or by using the unsubscribe link at the bottom of each email you receive from us.
- For internal operations and analysis: We may use your personal information for internal management, analysis and quality assurance purposes, including fraud prevention. In addition to using the information you provide to us to process, confirm and fulfil requests for products you have requested, we may use this data for administrative and data analysis purposes within our management, accounting, billing and control information systems.
Who we share your information with and why
We may disclose your personal information to third parties such as official bodies and our qualified advisors if we believe it is necessary to (i) comply with relevant laws, orders and regulations (ii) enforce our terms of use for our customers or other contractual agreements (iii) protect our property and rights and those of our customers and others (e.g. from fraudulent activities).

When you make a purchase with our company, due to our security processes, there is a possibility that we may share certain personal information you provide to us with credit reporting agencies or other third parties for the purpose of verifying that information. If your personal information cannot be verified we will contact you to inform you that your purchase request has not been confirmed and to ask you to provide us with the corrected information, if possible, so that we can process your order.

Security of your personal data

We recognize the importance of protecting all of your personal information and use the appropriate tools to protect it. For example, only authorized employees are allowed access to your personal data and only for the functions the business allows. In order to protect the information stored on our system, we have implemented various security measures, including data encryption technology and firewalls, to prevent unauthorized individuals from gaining access to your information.
Your rights

As a Data Subject, you have the right of access to your personal data processed by our Company and the right to request the correction of any inaccurate data concerning you (Article 15 of Regulation (EU) 2016/679).Bearing in mind the purposes of the processing carried out by our Company in the context of the contractual relationship between us, you may also request the completion of incomplete personal data, including through a supplementary declaration to our Company (Art. 16 of Regulation (EU) 2016/679).
Right of access - You have the right to access the personal data we handle. You also have the right to receive certain information about what we do with the personal data. This information is provided in this document.

Right to rectification - In certain circumstances, you have the right to correct your inaccurate personal data and to complete incomplete personal data. Please note that we may not be able to correct the inaccurate personal data you have provided and that a charge may be made for the change.
Right to erasure - In certain circumstances, you have the right to have your personal data erased. This is the so-called "right to be forgotten".
Right to restrict processing - In certain circumstances, you have the right to restrict the way we use your personal data.
Right to data portability - You have the right to receive your personal data (or to have your personal data sent directly to another data controller) in a structured, commonly used and unencrypted format from us.
Right to object - You have the right to object to certain types of personal data processing we carry out. This applies to all our activities based on our "legitimate interest".
Finally, you also have the right to lodge a complaint with the relevant data protection supervisory authority. Your personal data is stored only as long as your account on our website is active. Otherwise, your data is stored for as long as necessary for our company to be in full compliance with its legal obligations (Art. 23 of Regulation (EU) 2016/679).

Contact for questions or comments

If you have any questions or comments about this privacy policy or if you believe that we have not followed the principles set out in it, please email us at info@intelligent-medical.gr or use the following contact details:Intelligent Medical - Dimosthenous 51, Kallithea, 176 72 - Tel. 210 9234250

Changes to the privacy policy

If we change the way we handle your personal data or the way we use cookies, we will immediately update this privacy policy and post it on this website.

Last updated: 15/05/2018